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Frequently Asked Questions
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Q: Where did you get the name "BuyWell?"
A: Coffee is a powerful commodity--the second most traded after oil. Since coffee has great effect on local economies, ecosystems, and economic development, Buy it Well. To make coffee a sustainable pleasure, we offer Freshly Roasted, Fairly Traded, Organic coffee. Buy Organic. Buy Fair. BuyWell!

Q: Why don't you sell flavored coffees?
A: Even though there are organic flavorings on the market, we prefer to present you with 100% pure and natural coffees. We love the taste of Fair Trade and the natural characteristics of the beans we buy. We add no flavorings because there's nothing to hide.

Q: What is Swiss Water® Process?
A: A taste-driven, 100% chemical free decaffeination process that delivers 99.9% caffeine-free coffee while protecting the unique origin characteristics and flavor. The most common decaffeination processes use chemical solvents, like Methylene Chloride or Ethyl Acetate to decaffeinate coffee beans. SWISS WATER® Process uses a diffusion process which allows the gentle displacement of caffeine from green coffee through the use of purified water. For videos and other resources, please visit SWISS WATER® to learn more.

Q: If you don't sell flavored coffees, why do you describe coffees in flavorful terms?
A: Coffee, like wine, possesses terroir, the natural flavors inherent in its origin. We taste our coffee daily to monitor quality and improve our palates. Soil conditions, humidity, and human nurturing all affect the coffee fruit. What do you taste in your cup of coffee?



 



Green-e Marketplace Member Fair Trade Federation

Co-op America Approved for People and Planet

Swiss Water Process
The National Association for the Specialty Food Trade

 

 
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